Technical approaches to system dependability can take us so far but, however good our technology, computer hardware and software will still sometimes fail. My interests are in dependability from a socio-technical perspective where the aim is for the socio-technical systems as a whole to be dependable, even when the embedded computer systems fail. This involves understanding how people cope with failure and organisational vulnerabilities - characteristics of organisations that lead to systems failure.

For more information, see the DIRC and INDEED project web sites.